Skip to main content
Consumer Information

Consumer Compliance Information

The web links below are provided to assist current and prospective students, and to meet disclosure and reporting requirements of the Higher Education Act of 1965 (HEA), the Higher Education Opportunity Act of 2008 (HEOA) and related federal regulations.

General Institutional Information

Student Financial Assistance

Health and Safety

Student Outcomes

Retention Rate

Retention measures the rate at which students persist in an educational program.  For four-year institutions, this is defined by IPEDS as the percentage of first-time, full-time students from the previous fall term who are again enrolled in the current fall term. The table below reflects the retention rate for Urbana University undergraduate students who entered the University in fall of the given year and returned in the fall of the following year. 

IPEDS-Defined Retention, Undergraduate, 2019
Total New Students Fall 2018 Total Returning Students Fall 2019 Retention Percentage
168 84 50.0%

Information regarding Urbana University’s graduation rates is provided in compliance with the Higher Education Act of 1965, as amended. The federal government requires institutions of higher education to report to the Integrated Postsecondary Education Data System (IPEDS) data on first-time, full-time students who begin in the fall term. The rates reported above reflect full-time, first-time, degree-seeking undergraduates who entered the university in the fall term and graduated within six years of attendance (150% of the normal completion time).  
Graduate student graduation rate data is calculated by the University using a five-year time period. Urbana University students must complete all requirements for a graduate degree within five years of completion of their first graduate-level course.

Urbana University submits enrollment, financial aid, and completion/graduation rate data to the National Collegiate Athletic Association on an annual basis. Reports containing these data can be accessed on the NCAA website by selecting “Urbana University” as the school in the Division II Academic Success Rates search feature.

Teacher Education Preparation Report

Intercollegiate Athletic Program Participation Rates and Financial Support Data

Voter Registration

Student Complaints

  • Urbana University's grievance and complaint policies are located here.
  • If an issue cannot be resolved by Urbana University's internal processes, students may choose to file a complaint with the Ohio Department of Higher Education. Please note that, in most cases, external agencies require that the University’s internal grievance and complaint processes be exhausted before a complaint may be lodged with them. Please see below to find the contact information for each state agency that would handle the complaint. You may also contact Franklin University's accrediting agency, the Higher Learning Commission.
  • 500 Internal Server Error

    Internal Server Error

    The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.



230 South LaSalle Street, Suite 7-500
Chicago, IL 60604
ALABAMA Alabama Department of Postsecondary Education
Alabama Community College System 
Private School Licensure Division
ALASKA Alaska Commission on Postsecondary Education
ARIZONA Arizona State Board for Private Postsecondary Education
ARKANSAS Arkansas Higher Education Coordinating Board
CALIFORNIA State of California Department of Consumer Affairs 
Bureau for Private Postsecondary Education
COLORADO Colorado Department of Higher Education
500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Connecticut Office of Higher Education
DELAWARE The Delaware Department of Education 
DISTRICT OF COLUMBIA Office of the State Superintendent of Education
FLORIDA Florida Department of Education 
Commission for Independent Education
GEORGIA Georgia Nonpublic Postsecondary Education Commission
HAWAII Hawaii Post-Secondary Education Authorization Program
Department of Commerce and Consumer Affairs
IDAHO Idaho State Board of Education
ILLINOIS Illinois Board of Higher Education
INDIANA Indiana Commission for Higher Education
IOWA Iowa College Student Aid Commission
KANSAS Kansas Board of Regents
KENTUCKY Kentucky Council on Postsecondary Education
LOUISIANA Office of the Attorney General, State of Louisiana
MAINE State of Maine Department of Education
MARYLAND Maryland Higher Education Commission
MASSACHUSETTS Massachusetts Department of Higher Education
MICHIGAN Michigan Department of Licensing & Regulatory Affairs
MINNESOTA Minnesota Office of Higher Education
MISSISSIPPI Mississippi Commission on College Accreditation
MISSOURI Missouri Department of Higher Education
MONTANA Montana Board of Regents
NEBRASKA Nebraska's Coordinating Commission for Postsecondary Education
NEVADA Nevada Commission on Postsecondary Education
NEW HAMPSHIRE New Hampshire Department of Education
NEW JERSEY 500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

NEW MEXICO New Mexico Higher Education Department
NEW YORK New York State Education Department
Office of College and University Evaluation
NORTH CAROLINA University of North Carolina General Administration
NORTH DAKOTA Richard Rothaus, PhD., Vice Chancellor of Academic and Student Affairs
600 East Boulevard Ave
Bismarck, ND 58501-1217
OHIO Ohio Department of Higher Education
OKLAHOMA Oklahoma State Regents for Higher Education
OREGON Oregon Department of Justice
Financial Fraud/Consumer Protection Section
PENNSYLVANIA Pennsylvania Department of Education
RHODE ISLAND Rhode Island Board of Governors for Higher Education
SOUTH CAROLINA South Carolina Commission on Higher Education
SOUTH DAKOTA South Dakota Office of the Attorney General
TENNESSEE Tennessee Higher Education Commission
TEXAS Texas Higher Education Coordinating Board
UTAH Utah Division of Consumer Protection
VERMONT Vermont Agency of Education
VIRGINIA State Council of Higher Education for Virginia
WASHINGTON Washington Student Achievement Council
WEST VIRGINIA West Virginia Higher Education Policy Commission
WISCONSIN Wisconsin Educational Approval Board
WYOMING Wyoming Department of Education

Military OneSource Postsecondary Education Complaint System (PECS)

Military OneSource Postsecondary Education Complaint System (PECS): If you or your family member receives tuition assistance (TA) or is a Military Spouse Career Advancement Accounts Scholarship recipient, you are encouraged to submit feedback. 

You may submit a complaint, if your school is failing to follow the Principles of Excellence. This initiative is designed to empower you and your family members to report misleading or unfair actions by education institutions. 

Examples of education-related issues may include, but are not limited to, misrepresentation or deceptive actions concerning multiple unsolicited phone calls or emails used as a high-pressure recruitment tactic, false representation about degree programs, misleading statements regarding accreditation or promoting costly private or institutional loans. For more information on the PECS or to file a complaint, please contact Military OneSource.

Related Pages